Fama Status - Incident history https://status.fama.io Fama Thu, 23 Apr 2026 07:00:00 +0000 LinkedIn data is not available Type: Incident Duration: 9 hours and 32 minutes Apr 23, 07:00:00 GMT+0 - Investigating - We are currently investigating this incident. Apr 23, 16:31:34 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 9 hours and 32 minutes

<p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>16:31:34</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 23 Apr 2026 07:00:00 +0000 https://status.fama.io/incident/cmobioinw00e5oe6h18qufoa8 https://status.fama.io/incident/cmobioinw00e5oe6h18qufoa8 fama.io Type: Incident Duration: 1 hour and 35 minutes Affected Components: System Status Nov 18, 15:39:38 GMT+0 - Monitoring - We are currently experiencing a service disruption caused by a widespread Cloudflare outage. This issue is impacting both access to our platform and our ability to process reports. Our team is actively monitoring the situation and will provide updates as more information becomes available. Nov 18, 17:14:11 GMT+0 - Resolved - The incident has been resolved and our platform is now fully accessible and operating normally. Type: Incident

Duration: 1 hour and 35 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>15:39:38</var> GMT+0</small><br><strong>Monitoring</strong> - We are currently experiencing a service disruption caused by a widespread Cloudflare outage. This issue is impacting both access to our platform and our ability to process reports. Our team is actively monitoring the situation and will provide updates as more information becomes available..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>17:14:11</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved and our platform is now fully accessible and operating normally..</p> ]]> Tue, 18 Nov 2025 15:39:38 +0000 https://status.fama.io/incident/cmi4qoq44007ftyh5378iblzc https://status.fama.io/incident/cmi4qoq44007ftyh5378iblzc Performance Degradation Type: Incident Duration: 5 hours and 44 minutes Affected Components: System Status Oct 20, 22:52:00 GMT+0 - Identified - We are experiencing delays in processing report requests due to the outage associated with AWS' East Region. We are taking steps to mitigate the impact. Oct 21, 04:35:52 GMT+0 - Resolved - We've successfully resolved the issue and report processing is now operating normally. Type: Incident

Duration: 5 hours and 44 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>22:52:00</var> GMT+0</small><br><strong>Identified</strong> - We are experiencing delays in processing report requests due to the outage associated with AWS' East Region. We are taking steps to mitigate the impact..</p> <p><small>Oct <var data-var='date'> 21</var>, <var data-var='time'>04:35:52</var> GMT+0</small><br><strong>Resolved</strong> - We've successfully resolved the issue and report processing is now operating normally..</p> ]]> Mon, 20 Oct 2025 22:52:00 +0000 https://status.fama.io/incident/cmgzsg94g03lw135ql93pzob0 https://status.fama.io/incident/cmgzsg94g03lw135ql93pzob0 TikTok data is not available Type: Incident Duration: 7 hours and 42 minutes Affected Components: System Status Aug 13, 17:00:00 GMT+0 - Investigating - We are currently investigating this incident. Aug 13, 18:30:00 GMT+0 - Identified - Our 3rd party data provider is continuing to work on a fix for this incident. Aug 13, 23:18:51 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 14, 00:42:26 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 7 hours and 42 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 13</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 13</var>, <var data-var='time'>18:30:00</var> GMT+0</small><br><strong>Identified</strong> - Our 3rd party data provider is continuing to work on a fix for this incident..</p> <p><small>Aug <var data-var='date'> 13</var>, <var data-var='time'>23:18:51</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>00:42:26</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 13 Aug 2025 17:00:00 +0000 https://status.fama.io/incident/cmeai489k0001ay4lfsvxbx6b https://status.fama.io/incident/cmeai489k0001ay4lfsvxbx6b Fama platform outage Type: Incident Duration: 1 hour and 29 minutes Affected Components: System Status Mar 25, 19:54:18 GMT+0 - Resolved - This incident has been resolved. Mar 25, 18:25:00 GMT+0 - Identified - Currently, all users are unable to log into the Fama platform. This is the result of a 3rd party outage. The 3rd party is aware of the issue and is working to resolve it. We are actively monitoring this issue and it's resolution. Mar 25, 18:57:00 GMT+0 - Monitoring - Auth0 has implemented a fix and is currently monitoring the result. Type: Incident

Duration: 1 hour and 29 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>19:54:18</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>18:25:00</var> GMT+0</small><br><strong>Identified</strong> - Currently, all users are unable to log into the Fama platform. This is the result of a 3rd party outage. The 3rd party is aware of the issue and is working to resolve it. We are actively monitoring this issue and it's resolution. .</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>18:57:00</var> GMT+0</small><br><strong>Monitoring</strong> - Auth0 has implemented a fix and is currently monitoring the result..</p> ]]> Tue, 25 Mar 2025 18:25:00 +0000 https://status.fama.io/incident/cm8oua00b001vtnbiejrzji89 https://status.fama.io/incident/cm8oua00b001vtnbiejrzji89 Core/GTN: Service Outage Type: Incident Duration: 1 hour and 55 minutes Affected Components: System Status Sep 12, 10:30:00 GMT+0 - Investigating - We’re currently experiencing a service outage. Our team is working to resolve this issue. We apologize for any inconvenience. Sep 12, 11:40:00 GMT+0 - Identified - We're still working on a fix for this incident. Thanks for bearing with us. Sep 12, 12:25:00 GMT+0 - Resolved - This incident has been resolved. Thank you for your patience. Type: Incident

Duration: 1 hour and 55 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 12</var>, <var data-var='time'>10:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We’re currently experiencing a service outage. Our team is working to resolve this issue. We apologize for any inconvenience..</p> <p><small>Sep <var data-var='date'> 12</var>, <var data-var='time'>11:40:00</var> GMT+0</small><br><strong>Identified</strong> - We're still working on a fix for this incident. Thanks for bearing with us..</p> <p><small>Sep <var data-var='date'> 12</var>, <var data-var='time'>12:25:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Thank you for your patience..</p> ]]> Thu, 12 Sep 2024 10:30:00 +0000 https://status.fama.io/incident/cm0z7xbzs0009vol8md2ikp3l https://status.fama.io/incident/cm0z7xbzs0009vol8md2ikp3l Services Temporarily Down Type: Incident Duration: 5 hours and 2 minutes Affected Components: System Status Apr 21, 03:42:54 GMT+0 - Investigating - We’re currently experiencing a service outage. Our team is working to resolve this issue. We apologize for any inconvenience. Apr 21, 03:47:55 GMT+0 - Resolved - We’re back and running. Thanks for bearing with us. Type: Incident

Duration: 5 hours and 2 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>03:42:54</var> GMT+0</small><br><strong>Investigating</strong> - We’re currently experiencing a service outage. Our team is working to resolve this issue. We apologize for any inconvenience..</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>03:47:55</var> GMT+0</small><br><strong>Resolved</strong> - We’re back and running. Thanks for bearing with us..</p> ]]> Sun, 21 Apr 2024 03:42:54 +0000 https://status.fama.io/incident/clv8zga7v362822qvohcinsznd7 https://status.fama.io/incident/clv8zga7v362822qvohcinsznd7 Services Temporarily Down Type: Incident Duration: 4 hours and 11 minutes Affected Components: System Status Apr 17, 22:05:44 GMT+0 - Investigating - We’re currently experiencing a service outage. Our team is working to resolve this issue. We apologize for any inconvenience. Apr 17, 22:09:54 GMT+0 - Resolved - We’re back and running. Thanks for bearing with us. Type: Incident

Duration: 4 hours and 11 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>22:05:44</var> GMT+0</small><br><strong>Investigating</strong> - We’re currently experiencing a service outage. Our team is working to resolve this issue. We apologize for any inconvenience..</p> <p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>22:09:54</var> GMT+0</small><br><strong>Resolved</strong> - We’re back and running. Thanks for bearing with us..</p> ]]> Wed, 17 Apr 2024 22:05:44 +0000 https://status.fama.io/incident/clv4d34qu294613l4ojx19mp40o https://status.fama.io/incident/clv4d34qu294613l4ojx19mp40o Services Temporarily Down Type: Incident Duration: 6 days, 8 hours and 16 minutes Affected Components: System Status Mar 11, 14:54:00 GMT+0 - Resolved - We’re back and running. Thanks for bearing with us. Mar 11, 14:33:47 GMT+0 - Investigating - We’re currently experiencing a service outage. Our team is working to resolve this issue. We apologize for any inconvenience. Type: Incident

Duration: 6 days, 8 hours and 16 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>14:54:00</var> GMT+0</small><br><strong>Resolved</strong> - We’re back and running. Thanks for bearing with us..</p> <p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>14:33:47</var> GMT+0</small><br><strong>Investigating</strong> - We’re currently experiencing a service outage. Our team is working to resolve this issue. We apologize for any inconvenience..</p> ]]> Mon, 11 Mar 2024 14:33:47 +0000 https://status.fama.io/incident/cltn1neir18562h0oikwliw0u1 https://status.fama.io/incident/cltn1neir18562h0oikwliw0u1 Services Temporarily Down Type: Incident Duration: 15 hours and 11 minutes Affected Components: System Status Feb 4, 00:16:03 GMT+0 - Investigating - We’re currently experiencing a service outage. Our team is working to resolve this issue. We apologize for any inconvenience. Feb 4, 00:31:13 GMT+0 - Resolved - We’re back and running. Thanks for bearing with us. Type: Incident

Duration: 15 hours and 11 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>00:16:03</var> GMT+0</small><br><strong>Investigating</strong> - We’re currently experiencing a service outage. Our team is working to resolve this issue. We apologize for any inconvenience..</p> <p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>00:31:13</var> GMT+0</small><br><strong>Resolved</strong> - We’re back and running. Thanks for bearing with us..</p> ]]> Sun, 4 Feb 2024 00:16:02 +0000 https://status.fama.io/incident/cls6r5odu94052iumytcrichl6 https://status.fama.io/incident/cls6r5odu94052iumytcrichl6 Services Temporarily Down Type: Incident Duration: 7 days, 7 hours and 49 minutes Affected Components: System Status Jan 5, 06:48:05 GMT+0 - Resolved - We’re back and running. Thanks for bearing with us. Jan 5, 03:52:16 GMT+0 - Investigating - We’re currently experiencing a service outage. Our team is working to resolve this issue. We apologize for any inconvenience. Type: Incident

Duration: 7 days, 7 hours and 49 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>06:48:05</var> GMT+0</small><br><strong>Resolved</strong> - We’re back and running. Thanks for bearing with us..</p> <p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>03:52:16</var> GMT+0</small><br><strong>Investigating</strong> - We’re currently experiencing a service outage. Our team is working to resolve this issue. We apologize for any inconvenience..</p> ]]> Fri, 5 Jan 2024 03:52:16 +0000 https://status.fama.io/incident/clr03o6wy1324914htn06jsastan https://status.fama.io/incident/clr03o6wy1324914htn06jsastan Services Temporarily Down Type: Incident Duration: 21 days, 4 hours and 20 minutes Affected Components: System Status Nov 17, 05:28:35 GMT+0 - Investigating - We’re currently experiencing a service outage. Our team is working to resolve this issue. We apologize for any inconvenience. Nov 17, 13:56:54 GMT+0 - Resolved - We’re back and running. Thanks for bearing with us. Type: Incident

Duration: 21 days, 4 hours and 20 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>05:28:35</var> GMT+0</small><br><strong>Investigating</strong> - We’re currently experiencing a service outage. Our team is working to resolve this issue. We apologize for any inconvenience..</p> <p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>13:56:54</var> GMT+0</small><br><strong>Resolved</strong> - We’re back and running. Thanks for bearing with us..</p> ]]> Fri, 17 Nov 2023 05:28:35 +0000 https://status.fama.io/incident/clp26jay8138630imlro3blnr8c https://status.fama.io/incident/clp26jay8138630imlro3blnr8c Services Temporarily Down Type: Incident Duration: 2 hours and 30 minutes Affected Components: System Status Nov 5, 21:33:22 GMT+0 - Investigating - We’re currently experiencing a service outage. Our team is working to resolve this issue. We apologize for any inconvenience. Nov 5, 21:44:00 GMT+0 - Investigating - We are continuing to work on a fix for this incident. We have isolated the issue to the integration used by legacy Social Intelligence customers. Nov 6, 00:03:27 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 30 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>21:33:22</var> GMT+0</small><br><strong>Investigating</strong> - We’re currently experiencing a service outage. Our team is working to resolve this issue. We apologize for any inconvenience..</p> <p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>21:44:00</var> GMT+0</small><br><strong>Investigating</strong> - We are continuing to work on a fix for this incident. We have isolated the issue to the integration used by legacy Social Intelligence customers. .</p> <p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>00:03:27</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 5 Nov 2023 21:33:22 +0000 https://status.fama.io/incident/clolzpthi534922e7oh0xrjwesu https://status.fama.io/incident/clolzpthi534922e7oh0xrjwesu Fama v3 Production Outage Type: Incident Duration: 6 minutes Affected Components: System Status Oct 30, 20:22:46 GMT+0 - Resolved - This incident has been resolved. Oct 30, 20:16:41 GMT+0 - Identified - We have identified the issue with a 3rd party provider. We are working with them to restore service as soon as possible. Type: Incident

Duration: 6 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>20:22:46</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>20:16:41</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue with a 3rd party provider. We are working with them to restore service as soon as possible..</p> ]]> Mon, 30 Oct 2023 20:16:41 +0000 https://status.fama.io/incident/clodcc36i102603bwolf00gqjra https://status.fama.io/incident/clodcc36i102603bwolf00gqjra Core: Instagram Scraper Type: Incident Duration: 11 hours and 20 minutes Affected Components: System Status Aug 23, 09:36:00 GMT+0 - Investigating - We are currently investigating an issue due to our Instagram scraper being down. We are currently working on a fix and will post an update as soon as this issue has been resolved. Aug 23, 16:51:00 GMT+0 - Identified - We have identified the cause of the issue and are working on a fix for this incident. Aug 23, 20:56:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 11 hours and 20 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 23</var>, <var data-var='time'>09:36:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating an issue due to our Instagram scraper being down. We are currently working on a fix and will post an update as soon as this issue has been resolved..</p> <p><small>Aug <var data-var='date'> 23</var>, <var data-var='time'>16:51:00</var> GMT+0</small><br><strong>Identified</strong> - We have identified the cause of the issue and are working on a fix for this incident..</p> <p><small>Aug <var data-var='date'> 23</var>, <var data-var='time'>20:56:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 23 Aug 2023 09:36:00 +0000 https://status.fama.io/incident/clml2374i47304cpof75tuxcy1 https://status.fama.io/incident/clml2374i47304cpof75tuxcy1 Core: Monitoring Failures Type: Incident Duration: 1 day and 5 hours Affected Components: System Status Mar 27, 08:00:00 GMT+0 - Identified - We have identified the cause of the issue and are working on a fix for this incident. Mar 26, 17:00:00 GMT+0 - Investigating - We are investigating an issue with several sporadic monitoring failures. We are expediting work on a fix and will post an update as soon as this issue has been solved. Mar 27, 13:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day and 5 hours

Affected Components:

<p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - We have identified the cause of the issue and are working on a fix for this incident..</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are investigating an issue with several sporadic monitoring failures. We are expediting work on a fix and will post an update as soon as this issue has been solved..</p> <p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 27 Mar 2023 08:00:00 +0000 https://status.fama.io/incident/clml18fjl22510ciof0k1azu7w https://status.fama.io/incident/clml18fjl22510ciof0k1azu7w Core: Twitter Scraper Type: Incident Duration: 1 hour and 15 minutes Affected Components: System Status Mar 14, 19:07:00 GMT+0 - Identified - We have identified the cause of the issue and are working on a fix for this incident. Mar 14, 18:25:00 GMT+0 - Investigating - We are currently investigating an issue due to our Twitter scraper being down. We are currently working on a fix and will post an update as soon as this issue has been resolved. Mar 14, 19:40:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 15 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>19:07:00</var> GMT+0</small><br><strong>Identified</strong> - We have identified the cause of the issue and are working on a fix for this incident..</p> <p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>18:25:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating an issue due to our Twitter scraper being down. We are currently working on a fix and will post an update as soon as this issue has been resolved..</p> <p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>19:40:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 14 Mar 2023 18:25:00 +0000 https://status.fama.io/incident/clml1ne0q32332ciof2072dokr https://status.fama.io/incident/clml1ne0q32332ciof2072dokr Core: Third-Party API Location Type: Incident Duration: 1 hour and 42 minutes Affected Components: System Status Feb 27, 18:20:37 GMT+0 - Investigating - We are investigating an issue with a third-party API that is preventing users from adding location information to Fama candidate submissions. This may prevent some users from submitting Fama reports. We are expediting work on a fix and will post an update as soon as this issue has been solved and location information functionality is restored. Feb 27, 20:02:22 GMT+0 - Resolved - The issue impacting submission of Fama Plus reports via Fama web portal (web.fama.io) has now been resolved. Feb 27, 18:41:45 GMT+0 - Identified - We are continuing to work towards solving the issue impacting submission of new Fama Plus reports. After further review of the issue, the impact is only affecting newly submitted reports via our UI in the Fama portal (web.fama.io). It does not affect reports submitted via API. Type: Incident

Duration: 1 hour and 42 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>18:20:37</var> GMT+0</small><br><strong>Investigating</strong> - We are investigating an issue with a third-party API that is preventing users from adding location information to Fama candidate submissions. This may prevent some users from submitting Fama reports. We are expediting work on a fix and will post an update as soon as this issue has been solved and location information functionality is restored..</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>20:02:22</var> GMT+0</small><br><strong>Resolved</strong> - The issue impacting submission of Fama Plus reports via Fama web portal (web.fama.io) has now been resolved..</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>18:41:45</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work towards solving the issue impacting submission of new Fama Plus reports. After further review of the issue, the impact is only affecting newly submitted reports via our UI in the Fama portal (web.fama.io). It does not affect reports submitted via API..</p> ]]> Mon, 27 Feb 2023 18:20:37 +0000 https://status.fama.io/incident/clen5b4mt74759gdot8j7bkjp8 https://status.fama.io/incident/clen5b4mt74759gdot8j7bkjp8